01FAQ

Frequently asked questions

Everything you need to know before you dive into Cicero — no marketing fluff, no vague answers.

  1. What is CICERO?

    CICERO is a comprehensive digital platform for healthcare practices.

    It connects:

    • purchasing of dental materials and equipment (one-stop-shop)
    • educational marketplace
    • smart clinic or laboratory management

    Everything works within a single system — clear, connected, and free of unnecessary administration.

  2. What types of practices is CICERO designed for?

    CICERO is designed for a wide range of healthcare practices:

    • dental offices and laboratories
    • aesthetic and dermatology centers
    • plastic surgery
    • outpatient healthcare facilities
    • veterinary clinics

    The system is scalable — from a small practice to a network of clinics.

  3. Why was CICERO created in dentistry?

    Dentistry is one of the most demanding fields when it comes to practice management.

    It requires:

    • precise inventory and expiration management
    • control of certified materials
    • continuous education
    • precisely defined processes

    In practice, there was often no tool that effectively combined all of this. CICERO was born from this very need — and today it delivers a robust solution for other fields as well.

  4. Is CICERO suitable for fields other than dentistry?

    Yes.

    The core needs — material management, purchasing, education, and process control — are universal in healthcare.

    CICERO can be adapted for:

    • human medicine
    • veterinary care
    • laboratory operations
  5. How does CICERO help with daily operations?

    CICERO automates routine tasks and provides a clear overview of all operations.

    It enables:

    • automatic creation of inventory cards
    • monitoring of expirations, batch numbers, and minimum stock levels
    • centralization of all data in one place
    • quick retrieval of documentation

    The result: fewer errors, less stress, and greater control over your practice.

  6. What is Cicero Advisor (AI assistant)?

    Cicero Advisor is an intelligent AI assistant integrated directly into the system.

    It is not a generic AI — it specializes in healthcare operations and works with data from CICERO.

    It helps, for example, to:

    • recommend suitable materials for a specific procedure
    • compare products in terms of price and quality
    • find related education and professional resources
    • create workflows or protocols
    • store outputs in documentation

    Cicero Advisor works as a digital expert that saves time and improves decision-making quality.

  7. How does CICERO handle inventory and materials?

    The system offers full control over materials:

    • real-time stock tracking
    • expiration and batch monitoring
    • serial number records
    • quick stocking via mobile device
    • overview of material locations

    During an audit, everything is traceable within seconds.

  8. How does purchasing work in CICERO?

    CICERO brings multiple suppliers together in one environment.

    It enables:

    • purchasing from multiple sources in a single cart
    • order and delivery overview
    • deadline tracking
    • instant stocking upon delivery
    • scanning batch numbers and expirations using a camera

    The AI advisor acts as a smart buyer during purchases — helping you choose the best option.

  9. How does CICERO handle education?

    CICERO combines external and internal education.

    1. Open marketplace
    • free and paid content
    • certificates and credits
    • integration with materials and purchasing
    1. Internal LMS system
    • training management
    • certification validity monitoring
    • document archive
    • team readiness overview
  10. Is CICERO suitable for multiple locations?

    Yes.

    From a single account, you can manage multiple clinics or branches and set different roles and permissions for individual users.

  11. Is the system difficult to use?

    No.

    CICERO is designed for healthcare professionals, not IT specialists. The interface is intuitive and quick to learn.

  12. Is CICERO a cloud-based solution?

    Yes.

    • available online 24/7
    • accessible from a computer, tablet, or mobile device
    • no installation and no dedicated server required
  13. How is data security handled?

    Data is stored in a secure cloud environment and processed in compliance with applicable legislation (including GDPR).

    Educational content is protected against unauthorized sharing.

  14. How quickly can the system be deployed?

    Basic setup can be completed in just a few minutes.

    • the marketplace and education are available immediately
    • inventory and other modules can be quickly configured with support from the CICERO team
  15. Is it possible to try CICERO?

    Yes.

    We offer:

    • a no-obligation trial
    • an online demo tailored to your practice
  16. How do I get started?

    Simply create a Cicero ID.

    To a single account, you can connect:

    • a clinic
    • a laboratory
    • a supplier
    • an educational platform

    CICERO grows with you — with no limit on the number of entities.